Synergy Sage Co

Synergy Sage Co is a help desk product. Outsourcing, BPO, PPO Company. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Call Center, Customer Service, Outsourcing and Telecommunications. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Synergy Sage Co is based in Las Vegas, Nevada. Their site is synergysageco.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

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