Synchronoss Technologies

Synchronoss Technologies provides multi-channel transaction management solutions for the communication and digital content marketplaces. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Content, Digital Media and Telecommunications. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Synchronoss Technologies is based in Bridgewater, New Jersey and founded in 2000. More on synchronoss.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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