Synapse Product Development

Synapse is a product development and consultancy firm. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consumer Electronics, Electronics, Hardware and Product Design, so expect those to show up in the feature set. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Synapse Product Development is based in Seattle, Washington and founded in 2001. More on synapse.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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