SylvanLink IT

SylvanLink IT provides IT managed services, IT support and IT business solutions to small and medium businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list IT Management, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

SylvanLink IT is based in Shawnee, Kansas and founded in 2003. You can read more at sylvanlink.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know SylvanLink IT well, your review carries weight here.