Surge

Surge is a telephony software messaging platform that simplifies messages from your application. Put simply, it is about replacing internal email with channels and direct messages.

It makes the most sense for every team. They also list Messaging and Telecommunications, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Surge is based in Lehi, Utah and around since 2024. Their site is surgemsg.com.

Things worth asking about: search, retention policies, and external guest access. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Surge? Rate it.