SureWare

SureWare is a leading provider of information processing technology for travel management agencies and corporate travel mangers. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Data Services, Information Services and Management Information Systems, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

SureWare is based in Medfield, Massachusetts and around since 2004. You can read more at corp.sureware.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with SureWare, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.