Sureshield

SureShield provides healthcare, compliance, security, IT risk, compliance software, Risk management, enterprise-wide security. The job it does: handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Alongside the main category they mention IT Management and Security. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Sureshield is based in San Francisco, California. More on sure-shield.com.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Sureshield? Rate it.