SupportSync

SupportSync is a SaaS Product Return Management system designed for businesses who provide products that require return services. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

SupportSync is based in Austin, Texas and around since 2015. Their site is supportsync.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used SupportSync? Rate it.