SupportProbe

SupportProbe is a consulting firm offering hardware and software solutions, IT service management, and remote monitoring. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting and Professional Services. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

SupportProbe is based in Schaumburg, Illinois and founded in 2001. More on supportprobe.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used SupportProbe? Rate it.