Superblock

Superblock is a software development firm specializing in web-based applications and process automation. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention CRM. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Superblock is based in Tucson, Arizona and founded in 2004. Their site is superblock.net.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Superblock well, your review carries weight here.