SuccessKPI
SuccessKPI is a cloud-based analytics software for contact centers and text analytics
Overview
SuccessKPI is a cloud-based analytics software for contact centers and text analytics. The job it does: turning data into dashboards and reports people actually read.
Who is it for? Mostly analysts and leadership teams. Alongside the main category they mention Analytics and Machine Learning. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.
SuccessKPI is based in Chantilly, Virginia. You can read more at successkpi.com.
Our checklist for this category: data connectors, modeling layer, and viewer pricing. Ask for a trial on your own data, not a canned demo.
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Key features
Machine Learning
Company
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