Storage IT Solutions
Storage IT Solutions is an Information Technology company that provides IT Solutions to implement innovative...
Overview
Storage IT Solutions is an Information Technology company that provides IT Solutions to implement innovative solutions for the customer. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Customer Service. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
Storage IT Solutions is based in Cary, North Carolina. More on storageit.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
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