Stip
Stip is an AI-based solution for digital customer services
Overview
Stip is an AI-based solution for digital customer services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. They also list Artificial Intelligence (AI), CRM, Customer Service, Machine Learning and Social CRM, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
Stip is based in Berkeley, California and founded in 2017. More on stip.io.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
Every review on Revaw shows how it was verified, so if you know Stip well, your review carries weight here.
Key features
CRM
Customer Service
Machine Learning
Company
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