Stepwork

Stepwork provides interface automation for IT teams to run UI-driven workflows without APIs across web and desktop systems. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Related areas on their profile: Artificial Intelligence (AI), Business Process Automation (BPA), Cloud Computing, IT Infrastructure and Robotic Process Automation (RPA). They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Stepwork is based in San Francisco, California. More on stepwork.com.

Before you commit, look at self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Stepwork well, your review carries weight here.