Stedman Computer Systems

Stedman Computer Systems sells thousands of computer hardware and software products from practically every manufacturer in the industry. The job it does: handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Hardware, IT Management and Retail, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Stedman Computer Systems is based in Lake Forest, California. Their site is stedmancomputer.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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