STB Suite

STB Suite is the advanced and widely used enterprise level peripheral testing software. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

STB Suite is based in Littleton, Colorado and around since 2002. You can read more at stbsuite.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with STB Suite, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.