StarTech

StarTech is an IT company that provides SAP consulting, implementation, and support services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting and Enterprise Resource Planning (ERP), so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

StarTech is based in Hot Springs Village, Arkansas. You can read more at startechpro.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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