Star

Star is a global team of product creators that connects strategy, design and engineering services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting, Hardware and Information Services. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Star is based in Sunnyvale, California and founded in 2008. Their site is star.global.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Star, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.