SparkInfluence

SparkInfluence is an Information technology firm that provides software development, CRM, CMS, email texting, and online advisory services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention CRM. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

SparkInfluence is based in Washington, District of Columbia. Their site is sparkinfluence.net.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with SparkInfluence, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.