Sparkcentral
Sparkcentral is a customer engagement tool that enables one-on-one messaging via social channels
Overview
Sparkcentral is a customer engagement tool that enables one-on-one messaging via social channels. The job it does: scheduling posts, replying to comments and reporting across networks.
The natural audience is social and community managers. Related areas on their profile: Customer Service and Social Media. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.
Sparkcentral is based in San Francisco, California and founded in 2011. Their site is sparkcentral.com.
Things worth asking about: which networks are supported and whether approvals are built in. A short pilot with your real data tells you more than any demo.
Every review on Revaw shows how it was verified, so if you know Sparkcentral well, your review carries weight here.
Key features
Social Media
Company
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