Southwest

Southwest is dedicated to providing cutting-edge technology solutions, such as office gear, software, workflow solutions, great service. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting and Sales. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Southwest is based in Albuquerque, New Mexico. You can read more at southwestcopy.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Southwest, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.