Sopheon

Sopheon is an international provider of software and services for product life cycle management. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Service Industry, so expect those to show up in the feature set. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Sopheon is based in Bloomington, Minnesota and founded in 1993. You can read more at sopheon.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Sopheon well, your review carries weight here.