Solutionpcs

Solutionpcs offers outsourced IT support, including PC/Mac repair, data recovery, and security analysis. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Alongside the main category they mention Consulting, IT Management, Technical Support and Web Design. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Solutionpcs is based in Peekskill, New York and around since 2009. You can read more at solutionpcs.com.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

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