Solid Software

Solid Software offers system and network design, implementation, and administration solutions to the internet and telecom industries. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Network Hardware and Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Solid Software is based in Elizabeth, Colorado. Their site is solidsoftware.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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