Softphone

SoftPhone offers a SIP softphone with CRM integration, call recording, and support for Windows and macOS. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. They also list Call Center and CRM, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Softphone is based in Pembroke Pines, Florida. More on softphone.pro.

Before you commit, look at pipeline stages, email sync, mobile app, and what reporting costs extra. Ask for a trial on your own data, not a canned demo.

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