Softafrica

Softafrica is an IT service provider. In practice that means assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Alongside the main category they mention CRM, Cyber Security, IT Management, Sales and SMS. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Softafrica is based in Louisville, Kentucky and around since 2008. Their site is softafrique.net.

Our checklist for this category: response times, what is included in monitoring, and reporting. Ask for a trial on your own data, not a canned demo.

If you have worked with Softafrica, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.