SocialOptimizr
SocialOptimizr offers a social customer care platform that aggregates data to enable audience engagement and...
Overview
SocialOptimizr offers a social customer care platform that aggregates data to enable audience engagement and monitoring. Put simply, it is about scheduling posts, replying to comments and reporting across networks.
The natural audience is social and community managers. Alongside the main category they mention Artificial Intelligence (AI), Customer Service and Social Media. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
SocialOptimizr is based in San Francisco, California. More on socialoptimizr.com.
Things worth asking about: which networks are supported and whether approvals are built in. A short pilot with your real data tells you more than any demo.
The facts above come from public company records. The score will come from people like you. Used SocialOptimizr? Rate it.
Key features
Customer Service
Social Media
Company
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