SocialGuides

SocialGuides is a social customer relationship management (CRM) and commerce platform for local businesses. Put simply, it is about running multi-step campaigns that react to what people do.

Who is it for? Mostly marketing teams with more than one channel. Alongside the main category they mention E-Commerce, Local Business, Marketing and Social. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

SocialGuides is based in San Jose, California. More on socialguides.com.

Before you commit, look at CRM integration, lead scoring, and how fast the learning curve is. A short pilot with your real data tells you more than any demo.

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