Social Solutions

Social Solutions provides case management systems and performance management software for human and social service organizations. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Human Resources and Social, so expect those to show up in the feature set. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Social Solutions is based in Baltimore, Maryland and around since 2006. Their site is socialsolutions.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

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