Snap One
Snap One is a provider of smart-living products, services, and software to professional integrators
Overview
Snap One is a provider of smart-living products, services, and software to professional integrators. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. They also list Audio, Consumer Electronics and Electronics, so expect those to show up in the feature set. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.
Snap One is based in Charlotte, North Carolina. Their site is snapone.com.
Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.
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Key features
Consumer Electronics
Electronics
Company
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