SMBcrm

SMBcrm is a marketing platform that offers customer management, automation, and marketing automation services. Put simply, it is about running campaigns, content and ads for clients who do not have an in-house team.

Who is it for? Mostly small and mid-sized businesses. Alongside the main category they mention Email Marketing, Marketing, Marketing Automation, Small and Medium Businesses and SMS. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

SMBcrm is based in Gilbert, Arizona. More on smbcrm.com.

Our checklist for this category: who does the work day to day, reporting cadence, and contract length. A short pilot with your real data tells you more than any demo.

If you have worked with SMBcrm, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.