SmartRoom

SmartRoom is a content management platform that delivers bank-grade security for file sharing and collaboration. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

SmartRoom is based in Los Angeles, California and founded in 2004. More on smartroom.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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