SmartFusion

SmartFusion by Harris delivers powerful, integrated software and technology solutions for the public sector. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Financial Services, GovTech, Information Services, Management Information Systems and Professional Services, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

SmartFusion is based in Easley, South Carolina and around since 1990. You can read more at smartfusiongov.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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