smartCommunicator
360 Communication Delivery Platform
Overview
360 Communication Delivery Platform. That is the short version of smartCommunicator. In practice that means scheduling posts, replying to comments and reporting across networks.
It makes the most sense for social and community managers. Alongside the main category they mention Analytics, Customer Service, Email, Market Research and Social Media. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
smartCommunicator is based in Chattanooga, Tennessee. You can read more at smartcommunicator.net.
Before you commit, look at which networks are supported and whether approvals are built in. Ask for a trial on your own data, not a canned demo.
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Key features
Customer Service
Market Research
Company
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