Smart Snake INC

SMART SNAKE, a market leader in Remote/Online Tech Support for home users and small businesses, was founded in January 2009 in Magnolia, TX. The job it does: handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Related areas on their profile: Hardware and IT Management. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Smart Snake INC is based in New Port Richey, Florida. More on smartsnake.com.

Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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