SkyChat

Live chat and realtime web analytics. That is the short version of SkyChat. In practice that means replacing internal email with channels and direct messages.

The natural audience is every team. Alongside the main category they mention Analytics, Developer Tools and Messaging. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

SkyChat is based in Hempstead, New York and founded in 2013. You can read more at skych.at.

Our checklist for this category: search, retention policies, and external guest access. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know SkyChat well, your review carries weight here.