Sitcomasia

Sitcomasia provides customer care solutions for electronics manufacturers, computer hardware manufacturers, and insurance providers. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Customer Service, Electronics, Hardware and Telecommunications. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Sitcomasia is based in College Station, Texas. Their site is sitcomasia.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

If you have worked with Sitcomasia, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.