Sierraware

Sierraware is a digitized security provider for mobile data and desktop app. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Embedded Systems, Hardware and Virtualization. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Sierraware is based in Cupertino, California and founded in 2011. More on sierraware.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Sierraware, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.