ShowMyPC
ShowMyPC is a company with a mission to provide free and integrated collaboration tools
Overview
ShowMyPC is a company with a mission to provide free and integrated collaboration tools. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
Who is it for? Mostly support teams from two people to hundreds. Alongside the main category they mention Collaboration, Customer Service and Meeting Software. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
ShowMyPC is based in Campbell, California and around since 2007. You can read more at showmypc.com.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
Customer Service
Meeting Software
Company
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