Shaggy Max

Computer Tablet Smartphone Accessories. That is the short version of Shaggy Max. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Shaggy Max is based in Lancaster, Pennsylvania. You can read more at shaggymax.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Shaggy Max, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.