Shafer Technology Solutions

Shafer Technology Solutions offers computer support, managed services, website design, and custom programming. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Information Services and Web Design. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Shafer Technology Solutions is based in Knoxville, Tennessee and founded in 2010. Their site is shafertechsolutions.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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