ServiceMax

ServiceMax provides a cloud-based software platform that improves the productivity of complex, equipment-centric service execution for OEMs. In practice that means building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: Cloud Infrastructure, Field Support and Productivity Tools. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

ServiceMax is based in Pleasanton, California and around since 2007. You can read more at servicemax.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

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