ServiceCentral Technologies, Inc.

ServiceCentral software helps track the service needs of millions of products around the world. The job it does: building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Alongside the main category they mention Application Performance Management, Management Information Systems and Scheduling. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

ServiceCentral Technologies, Inc. is based in Atlanta, Georgia and founded in 1991. Their site is servicecentral.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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