ServiceAide

Virtual Agent (Chatbot, AIOPS and Automation) innovation for Service and Support Management. That is the short version of ServiceAide. The job it does: building AI products and features, often for other companies.

It makes the most sense for companies adding AI to a product. Alongside the main category they mention Artificial Intelligence (AI), Chatbot, IT Management and Service Industry. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

ServiceAide is based in San Jose, California and founded in 2016. More on serviceaide.com.

Our checklist for this category: track record, data handling, and who owns the models. A short pilot with your real data tells you more than any demo.

If you have worked with ServiceAide, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.