Service Point Pro

Service Point Pro offers software and consulting for managing field service operations and technician workflows. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Computing, Consulting, Productivity Tools and Scheduling, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Service Point Pro is based in Albuquerque, New Mexico. You can read more at servicepointpro.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Service Point Pro? Rate it.