Service Factors

Service Factors provides project management software and cloud based services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Management, Consulting and Project Management, so expect those to show up in the feature set.

Service Factors is based in Fort Myers, Florida. More on servicefactor.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Service Factors, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.