Serendio

Serendio is a software development firm. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Analytics and Association, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Serendio is based in Santa Clara, California and founded in 2010. Their site is serendio.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Serendio, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.