Seraphim Systems

Seraphim Systems offers network administration, IT infrastructure, and training services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list IT Infrastructure and Training, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Seraphim Systems is based in Columbia, Missouri. You can read more at seraphimsystems.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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