Sentilla

Sentilla provides data center management solutions, and predictive and financial analysis for physical, virtual and cloud infrastructures. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Cloud Infrastructure and IT Management, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Sentilla is based in Redwood City, California. Their site is sentilla.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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