Securus Technologies

Securus Technologies is one of the largest providers of detainee communications, parolee tracking, and government information. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Information Services and Law Enforcement, so expect those to show up in the feature set. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Securus Technologies is based in Carrollton, Texas. You can read more at securustechnologies.tech.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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